Privacy Policy

This Privacy Policy (the “Policy”) describes how [Company Name] (the “Company”, “we”, “us”, or “our”) collects, uses, discloses, retains, and safeguards Personal Information in connection with its websites, applications, application programming interfaces, mobile experiences, administrative portals, communications, marketing activities, and any related products or services (collectively, the “Platform” or the “Services”). We are committed to protecting the privacy of every individual who interacts with the Services, and this Policy is intended to explain, in a clear and transparent manner, the practices that govern the information we handle.

The Company operates in a rapidly evolving technological and regulatory environment, and we recognize that our users, customers, prospects, business partners, and visitors entrust us with information that is often sensitive, confidential, or commercially significant. Accordingly, we have designed our data practices to comply with applicable data protection and privacy laws in the jurisdictions in which we operate and to reflect widely accepted principles of fair information practices, including lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, confidentiality, and accountability.

This Policy applies to all Personal Information processed by the Company in any format, whether electronic, physical, structured, or unstructured, and regardless of whether the information is collected directly from the individual or obtained through authorized third parties, service providers, publicly available sources, or automated technologies. It applies to visitors of our marketing website, registered account holders, authorized users of customer accounts, prospective customers, event attendees, survey respondents, job applicants where applicable, and any other individuals whose information we process in the ordinary course of our business.

By accessing or using the Services, submitting information through the Platform, registering for an account, subscribing to communications, purchasing a subscription, or otherwise interacting with the Company, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree with any part of this Policy, you should discontinue use of the Services and refrain from providing Personal Information to the Company. Where required by applicable law, we will obtain specific, informed, and unambiguous consent prior to engaging in certain processing activities, and this Policy should not be construed as a substitute for such consent when the law requires it.

For the purposes of this Policy, the following capitalized terms have the meanings assigned to them below. These definitions are intended to promote consistency and clarity and should be interpreted broadly, in a manner consistent with applicable law and the purposes of this Policy. Words denoting the singular include the plural and vice versa, and words denoting any gender include all genders.

2.1 Company

Refers to the entity providing the Services, together with its parents, subsidiaries, affiliates, successors, and assigns, acting in the capacity of a data controller, business, or equivalent role under Applicable Law.

2.2 Services

Any product, feature, subscription, application, tool, integration, application programming interface, dashboard, communication channel, event, or professional service made available by the Company, whether accessed through a web browser, mobile application, embedded interface, or third-party marketplace.

2.3 Platform

The technical infrastructure, software, and interfaces through which the Services are delivered, including hosted environments, back-end systems, storage layers, and administrative tooling.

2.4 User

Any natural person who accesses or uses the Services, including visitors of the marketing website, authorized users of a Customer account, invited collaborators, and individuals engaging with support or sales channels.

2.5 Customer

Any organization or individual that has entered into an agreement with the Company for access to the Services, including on a paid, trial, evaluation, or free-tier basis, and that is responsible for the accounts, workspaces, or environments provisioned under such agreement.

2.6 Personal Information

Any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, including any information defined as “personal data,” “personal information,” or a similar term under Applicable Law.

2.7 Sensitive Information

A subset of Personal Information that, under Applicable Law, warrants heightened protection, which may include government-issued identifiers, financial account information, precise geolocation, biometric or genetic data, health information, information concerning race or ethnicity, religious or philosophical beliefs, sexual orientation, trade union membership, and information about children.

2.8 Processing

Any operation or set of operations performed on Personal Information, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, alignment, combination, restriction, erasure, or destruction.

2.9 Cookies

Small text files or similar technologies (including pixels, tags, software development kits, local storage, and session storage) placed on a Device that allow the Platform to recognize the Device and record information about the User’s interaction with the Services.

2.10 Third Party

Any natural or legal person, agency, or body other than the individual to whom Personal Information relates, the Company, or the Company’s directly authorized personnel.

2.11 Affiliate

Any entity that directly or indirectly controls, is controlled by, or is under common control with the Company, where “control” means the ownership of more than fifty percent (50%) of the voting equity interests or the power to direct the management or policies of such entity.

2.12 Device

Any computer, mobile phone, tablet, wearable, kiosk, server, or other hardware capable of connecting to the Services or storing information relating to the Services.

2.13 Account

The record established when a User registers to access the Services, including all associated credentials, settings, permissions, workspaces, environments, and content.

2.14 Content

Any data, files, text, images, video, audio, software, submissions, or other materials uploaded to, transmitted through, or otherwise made available by or through the Services.

2.15 Applicable Law

All statutes, regulations, rules, orders, decisions, decrees, treaties, directives, standards, and binding guidance issued by any competent governmental or regulatory authority that apply to the Company’s processing of Personal Information.

The Company collects several categories of information in order to operate, secure, improve, and commercialize the Services. The specific categories collected in any given case depend on the nature of the interaction, the features used, the configuration selected by the Customer, and the requirements of Applicable Law. The following subsections describe the categories of information that we may collect, together with representative examples of the types of data that fall within each category.

3.1 Personal Information

Personal Information includes any information that can be used to identify a natural person, either alone or in combination with other information reasonably available to the Company. Representative examples include full name, professional title, employer, username, profile photograph, digital signature, date of birth where required for verification, and any unique identifiers assigned by the Company or by the User’s organization.

3.2 Business Information

Where a User interacts with the Services on behalf of an organization, we may collect information related to that organization, including legal entity name, registered address, tax identification numbers, industry, size, functional role of the User, departmental affiliations, and information regarding the User’s authority to bind the organization to agreements with the Company.

3.3 Contact Information

Contact information includes email addresses, telephone numbers, physical addresses, messaging application handles, and other data elements that enable the Company to communicate with a User or Customer regarding the Services, transactional matters, support, security notifications, and, where permitted, marketing communications.

3.4 Device, Browser, and Network Information

When Users access the Services, the Platform automatically records technical information about the Devices, browsers, and networks used to establish the connection. This may include hardware model, operating system and version, browser type and version, unique device identifiers, language settings, time zone, screen resolution, installed fonts, referring URLs, exit pages, internet service provider, mobile carrier, connection type, and diagnostic identifiers used for troubleshooting.

3.5 IP Addresses and Location Data

The Platform automatically receives Internet Protocol (IP) addresses assigned to the Devices used to access the Services. From these addresses, and from other signals such as browser locale and, where explicitly authorized, precise location data provided by the Device, we may derive approximate geolocation for purposes including fraud prevention, regulatory compliance, localization, service performance measurement, and detection of anomalous access patterns.

3.6 Usage Data

Usage data comprises information about how Users interact with the Services, including pages viewed, features accessed, buttons clicked, workflows initiated and completed, searches performed, session duration, frequency and timing of access, error events, performance metrics, and other behavioral signals. This data is generated automatically in the ordinary course of operating the Platform and is essential to maintaining service quality, diagnosing issues, and improving the User experience.

3.7 Payment Information

When a User or Customer purchases a subscription, add-on, service, or other paid offering, information necessary to process the transaction is collected. Full payment card numbers, card verification values, and equivalent financial account credentials are not stored on the Company’s systems in a readable form; instead, such information is transmitted directly to certified payment processors that operate independently as data controllers or processors for the payment transaction and that maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS).

3.8 Authentication Data

To secure Accounts, we collect authentication data including hashed passwords, multi-factor authentication credentials, single sign-on tokens, session identifiers, recovery codes, and audit information regarding login attempts. Passwords are never stored in plaintext, and secrets are managed using industry-recognized cryptographic techniques.

3.9 Uploaded Files and User Content

The Services may allow Users to upload documents, images, spreadsheets, media, code, datasets, and other files. The Company processes such Content solely as necessary to provide the Services in accordance with the applicable customer agreement and this Policy. The Company does not claim ownership of Customer Content.

3.10 Communications, Support Requests, and Survey Responses

When Users contact the Company through email, chat, ticketing systems, community forums, telephone, video conference, or physical mail, we collect the content of such communications, associated metadata, and any attachments provided. We may also collect responses to voluntary surveys, feedback forms, product research sessions, and testimonial requests.

3.11 Marketing Preferences and Technical Diagnostics

We collect information about your marketing preferences, subscription status, engagement with communications, and event registrations. In addition, we collect technical diagnostics such as crash reports, stack traces, latency measurements, and performance telemetry for the purpose of maintaining the reliability and integrity of the Services.

The Company collects information through a variety of channels, each of which is designed to be transparent, proportionate to the purpose of collection, and consistent with the reasonable expectations of the individuals concerned. Information may be provided directly by Users, generated automatically by the Platform, or obtained through authorized Third Parties acting on behalf of, or in cooperation with, the Company.

4.1 Registration and Account Creation

When you create an Account, we collect the information you provide during registration, which may include your name, business email, organization, role, password, and any information required to verify your identity or authority to represent an organization.

4.2 Purchases and Order Processing

When you purchase a subscription or add-on, we collect billing details, transaction identifiers, purchase history, tax residency information, and any information reasonably required to complete the transaction, deliver the Services, issue invoices, and comply with tax and accounting obligations.

4.3 Contact Forms and Direct Communications

We collect information you voluntarily submit through contact forms, sales inquiry forms, demonstration requests, partnership inquiries, and similar mechanisms, as well as any information you share when corresponding with our teams.

4.4 Cookies, Browser Storage, and Similar Technologies

As described in Section 8, we and our authorized service providers use Cookies, local storage, session storage, and comparable technologies to collect information about how you interact with the Services.

4.5 Analytics and Product Telemetry

We use analytics tools, both first-party and third-party, to measure how the Services are used, understand aggregate behavior, evaluate product performance, and identify opportunities for improvement.

4.6 APIs, Mobile Applications, and Integrations

Where you integrate the Services with third-party systems or use our APIs, we collect information about the calls made, the identity of the calling systems, the data transmitted, and error events, in accordance with your configuration and the applicable integration documentation.

4.7 Customer Support and Third-Party Sources

We collect information provided during support interactions, as well as information received from Third Parties such as resellers, referral partners, data enrichment providers, credit reference agencies where lawful, public registries, and sanctions screening providers.

4.8 Automatically Collected Information

Certain information is collected automatically when you interact with the Services, such as server logs, security event logs, and performance telemetry. This information is collected in the ordinary course of operating a modern, secure, and reliable software platform.

Where required by Applicable Law, including the European Union General Data Protection Regulation and the United Kingdom General Data Protection Regulation, the Company relies on one or more of the following legal bases to process Personal Information. The applicable legal basis depends on the specific processing activity and the context in which it occurs.

5.1 Consent

We rely on consent where you have expressly agreed to a particular processing activity, such as receiving certain marketing communications, participating in optional research programs, or permitting the use of non-essential Cookies. Where consent is the legal basis, you may withdraw such consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

5.2 Performance of a Contract

We process Personal Information as necessary to enter into or perform a contract with you or the organization you represent, including provisioning Accounts, delivering the Services, providing support, processing payments, and fulfilling other contractual commitments.

5.3 Legitimate Interests

We process Personal Information where necessary for our legitimate interests or those of a Third Party, provided that such interests are not overridden by your fundamental rights and freedoms. Legitimate interests may include securing the Platform, preventing fraud, improving the Services, conducting business analytics, and communicating with existing customers about matters relevant to their use of the Services.

5.4 Compliance with Legal Obligations

We process Personal Information as necessary to comply with legal obligations to which the Company is subject, including tax, accounting, anti-money-laundering, sanctions, consumer protection, and information-request obligations.

5.5 Vital Interests and Public Interest

In rare circumstances, we may process Personal Information to protect the vital interests of a natural person, or to perform a task carried out in the public interest, where such processing is expressly authorized by Applicable Law.

The Company uses Personal Information for a limited number of clearly defined purposes that are consistent with the reasonable expectations of Users and the requirements of Applicable Law. Personal Information is not used for purposes that are materially different from those disclosed at the time of collection without providing notice and, where required, obtaining consent.

6.1 Account Management and Customer Support

We use Personal Information to establish, administer, and secure Accounts; to authenticate Users; to respond to inquiries; to resolve technical issues; and to provide the Services in accordance with the applicable agreement.

6.2 Billing, Fraud Prevention, and Security

We use Personal Information to process transactions, issue invoices, manage collections, detect and prevent fraudulent activity, investigate suspected security incidents, and protect the rights, property, and safety of the Company, our Users, and the public.

6.3 Product Improvement, Analytics, and Personalization

We use Personal Information to understand how Users interact with the Services, to identify opportunities for improvement, to develop new features, to personalize the User experience within the limits permitted by Applicable Law, and to measure the effectiveness of communications and initiatives.

6.4 Communications and Marketing

We use Personal Information to send transactional communications, service announcements, security notifications, policy updates, event invitations, and, where permitted, marketing communications relevant to your business interests. You may opt out of marketing communications at any time.

6.5 Compliance, Internal Administration, and Platform Performance

We use Personal Information to comply with legal and regulatory obligations, respond to lawful requests, enforce our agreements, protect the integrity of the Platform, plan capacity, monitor performance, and administer our internal operations, including governance, risk, and audit functions.

6.6 Artificial Intelligence and Model Improvement

Where applicable and expressly permitted by the applicable customer agreement or by the User’s consent, we may use certain information to develop, evaluate, and improve machine learning and artificial intelligence functionality, subject to appropriate safeguards described in Section 21.

Payments for the Services are processed by qualified third-party payment providers that maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS) and equivalent frameworks. The Company does not receive or store full payment card numbers or card verification values in a readable form; instead, the Company receives tokens, transaction identifiers, and limited metadata (such as the last four digits of a card number and its expiration date) necessary to manage subscriptions, recognize returning customers, and support customer service.

For recurring subscriptions, payment information is retained by the payment provider for the duration of the subscription and any subsequent renewal cycles, and additional information (such as invoices, tax records, and transaction logs) is retained by the Company for the periods required by tax, accounting, audit, and consumer protection laws. The Company applies commercially reasonable measures to ensure that pricing, tax treatment, refunds, and chargebacks are handled in a transparent and lawful manner.

The Company uses Cookies and similar technologies to operate, secure, personalize, and measure the performance of the Services. The following subsections describe the primary categories of Cookies used.

8.1 Essential Cookies

Essential Cookies are strictly necessary for the operation of the Services, including authenticating Users, maintaining sessions, remembering security-related preferences, and enabling core functionality. These Cookies cannot be disabled without materially impairing the availability of the Services.

8.2 Functional Cookies

Functional Cookies remember choices you make, such as language, region, and interface preferences, to provide a more consistent and personalized experience.

8.3 Performance and Analytics Cookies

Performance and analytics Cookies allow us and our analytics providers to understand how the Services are used in aggregate, identify usability issues, and improve product quality.

8.4 Advertising Cookies, Pixels, and SDKs

Where used, advertising Cookies, tracking pixels, web beacons, and software development kits allow us and our advertising partners to measure the effectiveness of campaigns, limit the number of times a User sees an advertisement, and, where permitted, deliver more relevant advertising.

8.5 Local and Session Storage

The Platform may use local storage and session storage to persist user interface state, cache configuration values, and reduce the need for repeated network requests.

8.6 Managing Cookies

Most modern browsers allow you to view, manage, delete, and block Cookies through their settings. Where required by Applicable Law, we provide a Cookie preference mechanism that allows you to accept or reject non-essential Cookies. Disabling certain Cookies may affect the functionality of the Services.

The Company relies on analytics providers to help us measure and understand usage of the Services, evaluate the effectiveness of features, monitor platform health, and inform our product and business decisions. Analytics providers may collect information such as pages viewed, session duration, referring URL, approximate location, device characteristics, and events triggered within the Services.

Where practical, we configure analytics providers to process data on an aggregated or pseudonymized basis and enter into contractual arrangements that limit their use of Personal Information to the purposes we authorize. Aggregated statistics may be shared publicly or with business partners; such statistics do not identify any individual.

Subject to Applicable Law and your communication preferences, the Company may send newsletters, product announcements, event invitations, educational content, and other promotional communications by email, SMS, in-app notification, or other channels. We also send transactional and administrative communications regarding your Account, subscriptions, security, and legal notices; you cannot opt out of such communications while you maintain an active Account.

You may opt out of marketing communications at any time by using the unsubscribe mechanism included in the relevant communication, by updating your communication preferences within the Services, or by contacting us using the details provided in Section 29. We honor opt-out requests promptly and in accordance with Applicable Law.

The Company relies on qualified Third Parties to help deliver, secure, and improve the Services. Categories of Third Parties include cloud infrastructure providers, payment processors, email and SMS delivery providers, authentication and identity providers, customer relationship management systems, customer support platforms, analytics providers, mapping and geolocation providers, monitoring and observability providers, fraud prevention services, and providers of application programming interfaces used to deliver specific features.

Third Parties are engaged only where they can demonstrate appropriate technical and organizational measures to protect Personal Information. Where required, we enter into data processing agreements, standard contractual clauses, or equivalent instruments to govern the processing of Personal Information by such Third Parties.

The Company does not sell Personal Information in the traditional commercial sense of the word. We share Personal Information only in the circumstances described below and only to the extent necessary for the applicable purpose.

12.1 Service Providers, Vendors, and Contractors

We share Personal Information with service providers, vendors, and contractors that perform services on our behalf, including hosting, storage, analytics, payment processing, communications, support, security, and professional services. Such parties are contractually obligated to process Personal Information only in accordance with our instructions and Applicable Law.

12.2 Affiliates

We may share Personal Information with our Affiliates for purposes consistent with this Policy, including centralized administration, security operations, and customer management.

12.3 Corporate Transactions

In the event of a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, or transition of services to another provider, Personal Information may be transferred to a successor entity, subject to appropriate confidentiality and continuity commitments.

12.4 Legal, Regulatory, and Government Requests

We may disclose Personal Information in response to lawful requests from public authorities, including to meet national security, law enforcement, or judicial requirements, and to comply with subpoenas, court orders, and other legal process. We evaluate such requests carefully and, where legally permissible, notify the affected Customer.

12.5 Fraud Prevention, Security, and Emergency Situations

We may disclose Personal Information to detect, investigate, or prevent fraud, security incidents, or other unlawful activity; to enforce our agreements; to protect the rights, property, or safety of the Company, our Users, or the public; and to address emergency situations involving a risk of harm.

The Company operates globally, and Personal Information may be transferred to, stored in, and processed in countries other than the country in which it was collected. These countries may have data protection laws that differ from those of your country. Where required by Applicable Law, we implement appropriate safeguards for such transfers, including standard contractual clauses approved by competent authorities, binding corporate rules, adequacy decisions, or other lawful transfer mechanisms.

The Company evaluates the laws and practices of the destination country and, where necessary, implements supplementary technical, organizational, and contractual measures to ensure a level of protection essentially equivalent to that of the country of origin.

The Company maintains a comprehensive information security program designed to protect the confidentiality, integrity, and availability of Personal Information. The program includes administrative, technical, and physical safeguards proportionate to the nature and sensitivity of the data processed.

Administrative safeguards include information security policies, security awareness training, background checks where permitted, role-based access controls, segregation of duties, and vendor risk management. Technical safeguards include encryption of data in transit using Transport Layer Security (TLS), encryption of data at rest using industry-standard algorithms, key management, network segmentation, firewalls, intrusion detection, endpoint protection, secure development practices, code review, dependency management, vulnerability scanning, penetration testing, multi-factor authentication, centralized logging, and continuous monitoring. Physical safeguards, whether maintained directly or through cloud infrastructure providers, include controlled facility access, environmental controls, and secure media handling.

The Company maintains a business continuity and disaster recovery program that includes regular backups, tested recovery procedures, and defined recovery objectives. Notwithstanding these measures, no method of transmission over the Internet and no method of electronic storage is completely secure, and the Company cannot guarantee absolute security.

The Company retains Personal Information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, to resolve disputes, to enforce agreements, and to protect legitimate business interests. Retention periods vary by category of data, applicable legal requirements, and the context of collection.

Account information is generally retained for the duration of the Account and for a reasonable period thereafter. Financial records are retained for the periods required under applicable tax, accounting, and audit laws. Support and communication records are retained for the periods necessary to provide ongoing support, investigate recurring issues, and manage the customer relationship. Security logs are retained for periods consistent with information security best practices and applicable regulatory requirements.

Upon expiration of the applicable retention period, or upon a valid request to delete Personal Information where required by Applicable Law, we securely delete, destroy, or irreversibly anonymize the relevant information, unless further retention is required by law or is necessary for the establishment, exercise, or defense of legal claims.

Depending on your jurisdiction and the applicable legal basis for processing, you may have certain rights in respect of your Personal Information. The Company respects these rights and provides mechanisms to exercise them, subject to reasonable verification and the limitations set forth by Applicable Law.

16.1 Right of Access

You have the right to obtain confirmation as to whether we process Personal Information about you and, where that is the case, access to that information and certain related details.

16.2 Right to Correction

You have the right to request the correction of inaccurate or incomplete Personal Information.

16.3 Right to Deletion

You have the right, under certain conditions, to request the deletion of Personal Information that we hold about you.

16.4 Right to Portability

Where processing is based on consent or the performance of a contract and is carried out by automated means, you may have the right to receive certain Personal Information in a structured, commonly used, and machine-readable format.

16.5 Right to Restrict Processing and Right to Object

You have the right, under certain conditions, to request that we restrict the processing of your Personal Information or to object to processing that is based on our legitimate interests.

16.6 Right to Withdraw Consent and Right to Appeal

Where processing is based on consent, you may withdraw such consent at any time. Where we decline to take action in response to a rights request, you may have the right to appeal our decision or to lodge a complaint with a competent supervisory authority.

16.7 Verification and Response Timelines

To protect the confidentiality of Personal Information, we will take reasonable steps to verify your identity before responding to a rights request. We will respond to requests within the timelines required by Applicable Law, which are generally between thirty (30) and forty-five (45) days, subject to extension in complex cases.

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), provides you with specific rights regarding your Personal Information. These rights include the right to know the categories and specific pieces of Personal Information collected, the right to delete Personal Information subject to certain exceptions, the right to correct inaccurate Personal Information, the right to opt out of the sale or sharing of Personal Information, the right to limit the use of sensitive Personal Information, and the right to non-discrimination for exercising these rights.

The Company does not sell Personal Information as that term is commonly understood. To the extent any processing activity falls within the CCPA definitions of “sale” or “sharing,” we provide the required disclosures and opt-out mechanisms.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you benefit from the rights and protections provided by the General Data Protection Regulation and equivalent local legislation. In addition to the rights described in Section 16, you have the right to lodge a complaint with a competent supervisory authority in your country of residence, place of work, or place of the alleged infringement.

Where the Company acts as a data controller, we determine the purposes and means of the processing of your Personal Information. Where the Company acts as a data processor on behalf of a Customer, we process Personal Information in accordance with the Customer’s documented instructions and the applicable data processing agreement.

The Company respects privacy laws in the jurisdictions in which it operates or offers the Services, including, without limitation, applicable laws in Canada, Brazil, the United Kingdom, Australia, Japan, and other jurisdictions. Where such laws provide additional rights or impose additional obligations, we will implement processes to comply with them and, where appropriate, publish supplemental notices to describe jurisdiction-specific practices.

The Services are not directed to children under the age required by Applicable Law (generally, sixteen (16) years of age or the equivalent age in the relevant jurisdiction), and we do not knowingly collect Personal Information from such children. If we become aware that Personal Information of a child has been collected without the appropriate parental consent, we will take reasonable steps to delete such information as promptly as reasonably practicable.

The Company may use artificial intelligence and machine learning technologies to improve the Services, provide functionality such as recommendations, summaries, translations, classification, or search, and enhance operational efficiency. Where the Company uses such technologies, we implement safeguards designed to protect Personal Information, including limiting the categories of data used, applying appropriate contractual restrictions, and evaluating outputs for accuracy and fairness.

The Company does not make solely automated decisions that produce legal or similarly significant effects concerning you without appropriate human oversight, except where expressly authorized by Applicable Law. Where such decisions occur, you may request human review, express your point of view, and contest the decision, subject to the conditions set forth by Applicable Law.

The Services may allow you to create, upload, or share Content. You retain ownership of your Content, subject to the license you grant to the Company for the purpose of operating and providing the Services as set forth in the applicable customer agreement. You are responsible for the Content you submit, including ensuring that you have the necessary rights and consents to share such Content and that it complies with Applicable Law and our acceptable use policies.

The Company may, but is not obligated to, monitor, review, or remove Content that violates the applicable terms, is unlawful, or is otherwise objectionable.

You are responsible for maintaining the security of your Account and the credentials used to access the Services, including passwords, tokens, and multi-factor authentication devices. You should not share your credentials with any other individual, and you should promptly notify the Company of any suspected unauthorized access to your Account, loss of credentials, or other security incident affecting your Account.

In the event of a merger, acquisition, financing, restructuring, sale of all or substantially all of our assets, bankruptcy, receivership, or similar transaction, Personal Information may be transferred to the successor or acquiring entity. Any such transfer will be conducted in a manner consistent with this Policy and Applicable Law, and, where required, we will provide notice of any material changes to the handling of Personal Information.

In the event of a Personal Information breach that is reasonably likely to result in a risk to the rights and freedoms of affected individuals, we will investigate the incident, take appropriate remedial measures, and notify competent supervisory authorities and affected individuals as required by Applicable Law. Notifications will include, where available, the nature of the incident, the categories and approximate number of affected individuals, the likely consequences, and the measures taken or proposed to address the incident and mitigate its effects.

Some browsers offer a “Do Not Track” setting that signals to websites that the User does not wish to be tracked. There is currently no widely accepted industry standard for how to respond to such signals, and the Services may not respond to them. We nonetheless honor other opt-out mechanisms, including Cookie preference tools and marketing opt-outs, as described in this Policy.

The Company is committed to providing a Platform that is accessible to the broadest possible audience, including individuals with disabilities. We work to align the Services with recognized accessibility standards and welcome feedback on how we can improve. If you require this Policy in an alternative format or need assistance to access any part of the Services, please contact us using the details in Section 29.

We may update this Policy from time to time to reflect changes in our practices, the Services, Applicable Law, or industry standards. When we make material changes, we will update the “Last Updated” date at the top of this Policy and, where appropriate, provide additional notice through the Services or by other reasonable means. Your continued use of the Services following the effective date of any updated Policy constitutes your acceptance of the updated terms.

We encourage you to review this Policy periodically to remain informed about our information practices and the choices available to you.

If you have any questions, concerns, or requests regarding this Policy or the Company’s processing of Personal Information, please contact us using the information below. We will make reasonable efforts to respond promptly and, where required, within the timelines set forth by Applicable Law.